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Where it happened, when and to whom
The reporter and who is receiving the report
Load images or video evidence
Record and Notify external parties
Determine root causes – then set corrective actions
Track corrective actions
Close out incidents
Extensively report on incident types
1. We respect your privacy
IncidentReport.com.au respects your right to privacy. We are committed to ensuring that we are open and transparent with you in relation to our management of your personal information. The following policy describes how we collect and treat your personal information and also provides you with some information about your privacy rights and our obligations to you under applicable privacy laws.
“Personal information” means information or an opinion about an identified individual or an individual who is reasonably identifiable.
2. How we collect your personal information
When you use our services and/or the IncidentReport.com.au website we may collect the personal information you supplied to us either via the website or direct to us by other means. If you are using our apps or custom web portals, this information being collected may be as per the requirements of the company or individual that created the portal or custom app forms. They choose what information they want to collect as part of their portal or custom app form and this information is collected entirely for the purposes of managing their custom requirements.
3. What personal information we collect and hold
IncidentReport.com.au may collect and store personal information from and about you for the purpose of providing our services to you. This information varies depending on the requirements of the company you are working for or if you are an individual who created your own forms via our apps, custom to your own requirements. This information collected from you is solely accessed and managed by the company you are using the services for or if you are an individual who has created your own forms, used specific for your own purposes. If you have any concerns about the information being collected by the company you are working for, please contact the relevant company Safety or HR Manager or please contact us below.
In order to provide our services, we hold or store your data across a series world class data storage system servers based in Australia, the USA and the UK given our global range of customers. This can be in the form of text based data, email messages, attachments, media files, documents or databases. This information is kept entirely secure and confidential and we do not reveal such data to any third party, unless required by the applicable law.
We may transfer your data for backup and disaster recovery purposes. Such copies are treated with the same confidentiality and security.
4. The quality and accuracy of personal information that we hold
IncidentReport.com.au ensures that all information that it is given is properly recorded and as is reasonable in the circumstances kept accurate, up to date and complete.
5. Use of your personal information
IncidentReport.com.au uses your personal information to provide our services to you in connection with facilitating the company portal you are registering for or using our apps.
IncidentReport.com.au may also provide you with information about our services and products that we think you would reasonably expect to receive. You have the right to request that we stop sending you this information. IncidentReport.com.au takes all reasonable steps to ensure that personal information that is no longer needed or required to be held is securely deleted or destroyed.
6.Security of your personal information
IncidentReport.com.au is committed to ensuring that your personal information is not misused, interfered with, lost or subject to unauthorised access or disclosure. Our data centres are housed in nondescript facilities, with high security and physical access strictly monitored and controlled which use firewalls and other protective devices to help ensure the security of information stored online.
7. Access and correction of your personal information
You can request access or correction of the personal information that IncidentReport.com.au holds about you by contacting us direct or if under a company, the HR or Safety Manager of the company you are using the services for.
8. Complaints about privacy
If you have any complaints about our privacy practices, including access and correction of personal information, please feel free to write to the relevant country office listed below with details of your complaint. We take complaints seriously and will respond shortly after the request is made.
When you browse our website it may store cookies. We may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used for statistical purposes to analyse how people use our site, so that we can improve our services.
Got a question? - Contact Us
See how it all works from the above online form!
You'll be emailed a link to your incident report system.